Design and arts

Design Thinking

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Design Thinking

Design Thinking, Impactful Innovation through Design, is an easy access way to get a concise overview of Design Thinking. Learn the human-centric process of Design Thinking and acquire tools for all its phases. The main characteristic of Design Thinking as an approach to innovation is its deep understanding of the stakeholders.  It focuses on research of the customer, citizen or user and her context, needs, goals, and aspirations. Design Thinking means early prototyping and iterative testing of potential solutions by employing a practical methodology and process.  This way, important decisions can be made early in the development process. This saves resources towards the end of the process where changes are very expensive to make. Design Thinking can be employed in developing products, services, processes, business models, and strategies. 

Price

350€

Workload

2 ECTS

Type

Self-paced online

Languages

English

Purchase now for 350 €

Faculty

Floris van der Marel, PhD Design Educator and Researcher Aalto Design Factory
Floris van der Marel is a researcher at Aalto University Design Factory, a multidisciplinary experimentation platform in over 40 institutions worldwide. His research and facilitation work focuses on democratising workplaces by amplifying unheard voices in design and organisational development.

Passionate about exploring tensions and meeting people who think and do things differently, he has amassed considerable experience in designing, facilitating, and researching Participatory Design practice in several contexts, e.g., for the European Union in Vietnam, for MIT’s International Design Centre in Singapore, for Future Design Factory in the Netherlands and Swinburne University Design Factory Melbourne in Australia.

Floris van der Marel holds DSc and DA degrees from Aalto and Swinburne University, respectively, with a thesis exploring social dynamics influencing employee voice in various organisational contexts. He also holds MSc and MS degrees from Delft University of Technology and Middle East Technical University, where he studied Design Research for Interaction.

For Who?

This course is great for anyone who wants to get a coherent understanding of Design Thinking as an approach, a process and set of practical tools. People involved with developing products, services, processes, business models or strategies will benefit from this course.

You may be accountable for getting measurable results through a systematic process and thus want to be able to use the lessons learned immediately in your organization. Maybe you are working in managing or developing products or services, in marketing, business development, sales and customer relations, or in HR.

Content and Schedule

This online course comprises seven modules with 3-4 videos each. It also includes a workbook that you can either print out or use on the Mural platform. The duration of each video is about 5 minutes, altogether there is about 90 minutes. After each video, there is a brief knowledge check. We recommend that you stop after each video to reflect and consider how the lessons learned can be related to your own context. To enhance learning, employ the workbook for a challenge in your own organization. Here you can work together with a colleague or your team to get the best results. Additionally, you may like to explore the curated list of recommended readings.

Please note that the online course license is valid for three months from the date of purchase.

Module 1: Preparing

Theory. Introducing Design Thinking: A Human-Centered Approach to Innovation
Inspiration. How Design Thinking Saved IBM Millions and Boosted Employee Morale
Inspiration. How Fairphone Redefined Success by Focusing on Unmet Stakeholder Needs
Application. Mapping Stakeholders

Module 2: Understanding the Issue Context and Stakeholders

Theory. Why Deep User Understanding to Challenge Predispositions is Key
Inspiration. How General Electric Empathised with Extreme Users to Create a Child-Friendly MRI Experience
Inspiration. How Golden Gate Regional Center’s User Journeys Supported Improving Siloed Systems and Fractured Support
Application. Engaging Stakeholders and Making Sense of Their Stories

Module 3: Framing Design Challenges

Theory. Why Problem Framing Matters to Challenge Assumed Universal Clarity and Understanding
Inspiration. How Rethinking the Underlying Motivation Led to Safer Accident and Emergency Experiences
Inspiration. How Reframing the Challenge Led to a Secure and Authentic Sydney Opera House
Application. Crafting Design Challenges Incorporating Underlying Motivations

Module 4: Ideating an Abundance of Solution Directions

Theory. Unleashing Creativity by Challenging Normative Constraints and Pushing Boundaries
Inspiration. How Jalo Helsinki Reimagined the Smoke Alarm by Challenging a Stubborn Assumption
Inspiration. How Reframing the Challenge Led to a Secure and Authentic Sydney Opera House
Application. Crafting Design Challenges Incorporating Underlying Motivations

Module 5: Prototyping for a Solution Idea Direction

Focused Learning on Desirability through Prototyping
Inspiration. How an IDEO Designer’s Rough Prototype Created Immediate Clarity
Inspiration. Exploring Several Forms of Prototypes
Application. Uncovering Hidden Assumptions to Prototype through Storyboarding

Module 6: Testing Form, Function, or Use Context

Theory. Testing Assumptions to Inform Next Iterations
Inspiration. How James Dyson kept Prototyping and Iterating
Application. Conducting Meaningful Prototype Testing and Iterating

Module 7: Proceeding

Theory. Building Buy-In for Solution Ideas and Taking Action in Organizations
Inspiration. Cultivating Creativity in Organisations
Application. Engaging Stakeholders in Design Thinking Initiatives through Storytelling

Are you interested in developing yourself or your team in a specific subject area through online courses?

We would be happy to help you find a solution that suits you or your organization
Feel free to contact us, and let's discuss your needs.

Tia Laipaik
Project Manager
+358 10 837 3781
[email protected]

Design and arts

Design Thinking

Price

350€

Workload

2 ECTS

Type

Self-paced online

Languages

English

Purchase now for 350 €

Faculty

Floris van der Marel, PhD Design Educator and Researcher Aalto Design Factory
Floris van der Marel is a researcher at Aalto University Design Factory, a multidisciplinary experimentation platform in over 40 institutions worldwide. His research and facilitation work focuses on democratising workplaces by amplifying unheard voices in design and organisational development.

Passionate about exploring tensions and meeting people who think and do things differently, he has amassed considerable experience in designing, facilitating, and researching Participatory Design practice in several contexts, e.g., for the European Union in Vietnam, for MIT’s International Design Centre in Singapore, for Future Design Factory in the Netherlands and Swinburne University Design Factory Melbourne in Australia.

Floris van der Marel holds DSc and DA degrees from Aalto and Swinburne University, respectively, with a thesis exploring social dynamics influencing employee voice in various organisational contexts. He also holds MSc and MS degrees from Delft University of Technology and Middle East Technical University, where he studied Design Research for Interaction.

For Who?

Content and Schedule

Please note that the online course license is valid for three months from the date of purchase.

Module 1: Preparing

Theory. Introducing Design Thinking: A Human-Centered Approach to Innovation
Inspiration. How Design Thinking Saved IBM Millions and Boosted Employee Morale
Inspiration. How Fairphone Redefined Success by Focusing on Unmet Stakeholder Needs
Application. Mapping Stakeholders

Module 2: Understanding the Issue Context and Stakeholders

Theory. Why Deep User Understanding to Challenge Predispositions is Key
Inspiration. How General Electric Empathised with Extreme Users to Create a Child-Friendly MRI Experience
Inspiration. How Golden Gate Regional Center’s User Journeys Supported Improving Siloed Systems and Fractured Support
Application. Engaging Stakeholders and Making Sense of Their Stories

Module 3: Framing Design Challenges

Theory. Why Problem Framing Matters to Challenge Assumed Universal Clarity and Understanding
Inspiration. How Rethinking the Underlying Motivation Led to Safer Accident and Emergency Experiences
Inspiration. How Reframing the Challenge Led to a Secure and Authentic Sydney Opera House
Application. Crafting Design Challenges Incorporating Underlying Motivations

Module 4: Ideating an Abundance of Solution Directions

Theory. Unleashing Creativity by Challenging Normative Constraints and Pushing Boundaries
Inspiration. How Jalo Helsinki Reimagined the Smoke Alarm by Challenging a Stubborn Assumption
Inspiration. How Reframing the Challenge Led to a Secure and Authentic Sydney Opera House
Application. Crafting Design Challenges Incorporating Underlying Motivations

Module 5: Prototyping for a Solution Idea Direction

Focused Learning on Desirability through Prototyping
Inspiration. How an IDEO Designer’s Rough Prototype Created Immediate Clarity
Inspiration. Exploring Several Forms of Prototypes
Application. Uncovering Hidden Assumptions to Prototype through Storyboarding

Module 6: Testing Form, Function, or Use Context

Theory. Testing Assumptions to Inform Next Iterations
Inspiration. How James Dyson kept Prototyping and Iterating
Application. Conducting Meaningful Prototype Testing and Iterating

Module 7: Proceeding

Theory. Building Buy-In for Solution Ideas and Taking Action in Organizations
Inspiration. Cultivating Creativity in Organisations
Application. Engaging Stakeholders in Design Thinking Initiatives through Storytelling

Are you interested in developing yourself or your team in a specific subject area through online courses?

We would be happy to help you find a solution that suits you or your organization
Feel free to contact us, and let's discuss your needs.

Tia Laipaik
Project Manager
+358 10 837 3781
[email protected]

Design Thinking

Module 1: Preparing

Module 2: Understanding the Issue Context and Stakeholders

Module 3: Framing Design Challenges

Module 4: Ideating an Abundance of Solution Directions

Module 5: Prototyping for a Solution Idea Direction

Module 6: Testing Form, Function, or Use Context

Module 7: Proceeding

Design Thinking

Module 1: Preparing

Module 2: Understanding the Issue Context and Stakeholders

Module 3: Framing Design Challenges

Module 4: Ideating an Abundance of Solution Directions

Module 5: Prototyping for a Solution Idea Direction

Module 6: Testing Form, Function, or Use Context

Module 7: Proceeding

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Design Thinking

Module 1: ​Preparing​

Module 2: ​Understanding the Issue Context and Stakeholders​

Module 3: ​Framing Design Challenges​

Module 4: ​Ideating an Abundance of Solution Directions ​

Module 5: ​Prototyping for a Solution Idea Direction​

Module 6: ​Testing Form, Function, or Use Context​

Module 7: ​Proceeding

Design Thinking

Module 1: ​Preparing​

Module 2: ​Understanding the Issue Context and Stakeholders​

Module 3: ​Framing Design Challenges​

Module 4: ​Ideating an Abundance of Solution Directions ​

Module 5: ​Prototyping for a Solution Idea Direction​

Module 6: ​Testing Form, Function, or Use Context​

Module 7: ​Proceeding

Related content

Sarianna Niskala: Suomalaisen muotoilun menestys

Antti Hirvonen: Muotoiluyrittäjän arjen haasteet

Innovation Leadership

Service Management

Introduction to Design-driven Foresight

Module 1: Preparing

Module 2: Understanding the Issue Context and Stakeholders

Module 3: Framing Design Challenges

Module 4: Ideating an Abundance of Solution Directions

Module 5: Prototyping for a Solution Idea Direction

Module 6: Testing Form, Function, or Use Context

Module 7: Proceeding

Module 1: Preparing

Module 2: Understanding the Issue Context and Stakeholders

Module 3: Framing Design Challenges

Module 4: Ideating an Abundance of Solution Directions

Module 5: Prototyping for a Solution Idea Direction

Module 6: Testing Form, Function, or Use Context

Module 7: Proceeding